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Old 09-05-03, 09:31 PM   #1
Riot Nrrrd
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Angry Todd Smith products - always this slow?

Hey folks,

New here on the list, but thought I'd ask; yesterday I celebrated the one-month anniversary of ordering three clubs from Todd Smith. They still aren't here. Is this normal? I contacted them a few weeks ago and was told they were sent out (albeit two weeks after ordering), and although I have little faith in the mail system, I'm curious as to when they were actually sent.

Anybody else get this with TS or any of the other companies?
Thanks,
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Old 09-06-03, 12:20 AM   #2
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Sometimes a simple letter will take two weeks from the states to Canada. Your clubs are probably sitting at a border somewhere waiting to go through customs.

Or maybe Todd is just slacking.
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Old 09-06-03, 06:01 AM   #3
Steven Ragatz
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I've dealt with Todd Smith for at least twenty years and have always been pleased with the service and quality of the props. He has come through for me in a couple of tight situations where I needed something sent out ASAP in the middle of a run.

That said, you should feel free to check on your order, either by calling Todd's business or by using a shipping tracking number. He has made mistakes with my orders over the years, but those errors have been the exception, not the norm.

I still give Todd a call before any other prop venders.

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Old 09-06-03, 10:05 AM   #4
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[quote]Originally posted by Jim:
<strong>Or maybe Todd is just slacking.</strong><hr></blockquote>

This was just a joke! I actually don't use his props (I prefer the shape and design of Dube American clubs,) but I know Todd and he's a good guy with quality products.

The problem is probably in the shipping. See if you can get a tracking number from Todd.

Jim
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Old 01-06-11, 02:17 PM   #5
marach
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Im having the same problem with todd smith...and they wont answer my emails and their mail box is full when i try and call? anyone else out there with that problem???
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Old 01-06-11, 08:16 PM   #6
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I have been dealing with both Todd Smith and Brian Dube for 30 years and have never had any complaints!!!
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Old 02-05-11, 02:53 PM   #7
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I had a lot of problems with him, a looot of delay and also things that didn't come at all...
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